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Privacy policy
Last updated: November 30, 2025
This Privacy Policy explains how Haverly Boutique (“we”, “our”, “the Site”), operated by JAM Global Ventures Limited, collects, uses, and protects your personal information when you visit or make a purchase from www.haverly-boutique.com (the “Site”), or otherwise interact with our services (collectively, the “Services”).
In this Policy, “you” refers to any individual using our Services, whether as a customer, visitor, or another user.
Please read this Privacy Policy carefully to understand how we handle your personal data.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal and regulatory requirements.
The latest version will always be published on this page, with the revision date clearly indicated.
Personal Data We Collect
We collect personal data from the following sources:
a) Data you provide directly
- Name, email address, phone number
- Shipping and billing address
- Account login details (if applicable)
- Order and payment information
- Communications with customer support
b) Data collected automatically
- Device information, browser type, IP address
- Website usage data (pages visited, clicks, time spent)
- Tracking technologies such as cookies, pixels, and tags
c) Data from third parties
- E-commerce platform (Shopify)
- Payment service providers
- Shipping carriers and fulfilment partners
- Advertising, analytics, and marketing platforms
How We Use Your Information
We use your personal data to:
- Process, fulfil, and manage your orders
- Operate, maintain, and optimize your account
- Provide customer support and respond to inquiries
- Improve website performance and user experience
- Ensure website security and prevent fraud
- Communicate with you regarding orders, notices, promotions, and updates
Legal Basis for Processing (EU/EEA Residents)
For individuals located in the EU/EEA, we process your data in accordance with the General Data Protection Regulation (GDPR) based on:
-
Contractual necessity – Art. 6(1)(b) GDPR
-
Legitimate interest – Art. 6(1)(f) GDPR
-
Consent, where required – Art. 6(1)(a) GDPR
Cookies
We use cookies to enhance website functionality, performance, and user experience.
For a complete list of cookies used by Shopify, please refer to:
https://www.shopify.com/legal/cookies
Sharing Your Information
We may share your personal data with trusted service providers, including:
- Shipping and logistics partners
- Payment processors
- Hosting and infrastructure providers
- Customer service platforms
- Marketing and analytics partners
- Legal authorities when required by law
These partners only receive the data required to perform the services they provide to us.
Data Retention
We retain personal data only as long as necessary to:
- Provide our Services
- Maintain your customer account
- Fulfil legal, tax, and regulatory obligations
Data is deleted or anonymized once no longer required.
Your Rights
Depending on where you reside, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion (“right to be forgotten”)
- Object to certain processing activities
- Request data portability
- Withdraw consent at any time
- Lodge a complaint with a data protection authority
To exercise any of these rights, contact us using the details below.
Children’s Privacy
Our Services are not intended for children under the age of 16.
If you believe we have collected personal data from a child, please contact us so we can delete it promptly.
International Data Transfers
We may transfer your personal data outside the EU/EEA.
When doing so, we rely on:
- Standard Contractual Clauses (SCCs), or
- Other approved safeguards
to ensure your data remains protected.
Contact Information
If you have questions about this Privacy Policy or wish to exercise your data rights, you can contact us at:
Email: support@haverly-boutique.com
Phone: +44 800 208 1189
Postal Address:
Haverly Boutique – JAM Global Ventures Limited
Unit 2A, 17/F Glenealy Tower
No. 1 Glenealy, Central
Hong Kong
Company Details
Website name: Haverly Boutique
URL: https://www.haverly-boutique.com
Company name: JAM GLOBAL VENTURES LIMITED
Registered address:
Unit 2A, 17/F Glenealy Tower
No. 1 Glenealy, Central
Hong Kong
Company registration number: 79267211
Email: support@haverly-boutique.com
Phone: +44 800 208 1189
Customer support is available Monday to Friday, 09:00–17:00 GMT. We aim to respond within 24 hours.
